So far it's pretty good - Support Engineer NiCE Employee Review

4.0
30 Dec 2013
Recommend
CEO approval
Business outlook

Pros

The pay scale is good to great depending on where you are and what you do. The overall benefits (401K, Health Insurance, etc) are what I would consider above average for what I have experienced in the industry. Flexibility in your schedule. A lot of work, but also rewards for the hard work put in. Management understands that people have lives outside the building and seems to work to accommodate that.

Cons

Every group has it's own set of processes, and they don't always line up leading to contradicting messages. Processes that are set in stone until the end of quarter and then everything seems like it gets thrown out the window. A seemingly large cultural divide between the Israel employees and the rest of the company that leads to a lot of miscommunication. Purchases of smaller companies have not been integrated very well, or in some cases at all.

Explore other reviews about NiCE

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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