Work-life balance eroded by negative acquisition impact - Senior Claims Adjuster Next Insurance Employee Review

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There was a great work life balance but that all ended 2026

Cons

The acquisition has impacted the company very negatively. The only focus is selling more policies but not making sure there are enough hands on deck to handle the increased work load. No positions are available to grow. Its just like every other large insurance carrier now. Every other day someone is leaving the company. And I just feel like i dont matter anymore. My opinions dont matter. Sat with multiple higher ups last year to address concerns for absolutely no reason. Even benefits that made the job worth it such as internet reimbursement is leaving. A whole meeting last year stating about how “positive” and “beneficial” this acquisition would be for us and it’s been nothing of the sort. I feel let down.

Explore other reviews about Next Insurance

5.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best Culture and best people - Super collaborative culture. The people are nice, greta team players and extremely talented. Great place to learn from seasoned professionals. You will grow and get better as a professional. Constantly being challenged

Cons

No real cons but the company sets aggressive goals and has high expectations for performance. I do not see this as a negative, but some people are unable to keep up with the pace

1.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and good benefits

Cons

Extremely hostile work environment where bullying is not addressed. Management is extremely sad in how they handle situations and good employees are punished for poor management. Before the acquisition, AP Intego was a wonderful employee who cared for their employees. Next Agency is the worst employer that I have ever had. On top of that, they perform unethically and illegally. It is illegal to have customer service representatives discussing coverages with a business when that CSR is not licensed. I hope Guy actually sees this. Your company is going into the toilet and you really need to do an internal audit. If it is your policy to allow hostility and bullying in your work places, then that shows how much you do not care about your employees. I know several employees who wanted to retire from this company. However, the bullying and harassment becomes unbearable and it is the team leads that are the biggest contributors to the toxic work environment. The entire management team needs to be rebuilt and those who are toxic need to be let go immediately. I know there are several pending lawsuits for this company as well.

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