Great start, but decline post-acquisition - Senior Claims Adjuster Next Insurance Employee Review

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Started off great 4 years ago.

Cons

Post acquisition everything declined. Work life balance, benefits, quality control.

Explore other reviews about Next Insurance

5.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best Culture and best people - Super collaborative culture. The people are nice, greta team players and extremely talented. Great place to learn from seasoned professionals. You will grow and get better as a professional. Constantly being challenged

Cons

No real cons but the company sets aggressive goals and has high expectations for performance. I do not see this as a negative, but some people are unable to keep up with the pace

1.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and good benefits

Cons

Extremely hostile work environment where bullying is not addressed. Management is extremely sad in how they handle situations and good employees are punished for poor management. Before the acquisition, AP Intego was a wonderful employee who cared for their employees. Next Agency is the worst employer that I have ever had. On top of that, they perform unethically and illegally. It is illegal to have customer service representatives discussing coverages with a business when that CSR is not licensed. I hope Guy actually sees this. Your company is going into the toilet and you really need to do an internal audit. If it is your policy to allow hostility and bullying in your work places, then that shows how much you do not care about your employees. I know several employees who wanted to retire from this company. However, the bullying and harassment becomes unbearable and it is the team leads that are the biggest contributors to the toxic work environment. The entire management team needs to be rebuilt and those who are toxic need to be let go immediately. I know there are several pending lawsuits for this company as well.

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