Good pay and benefits overshadowed by a toxic environment - Senior CSR Next Insurance Employee Review

Best Culture and best people - Super collaborative culture. The people are nice, greta team players and extremely talented. Great place to learn from seasoned professionals. You will grow and get better as a professional. Constantly being challenged

No real cons but the company sets aggressive goals and has high expectations for performance. I do not see this as a negative, but some people are unable to keep up with the pace

People here have good hearts and reasonable( non leaders)

This has become a deeply toxic employer. Despite repeatedly claiming to value employees and aspiring to be “the best employer,” the reality is the exact opposite. Employee well-being is not respected here. It is routinely disregarded. The recent enforcement of an 8-hour clock-in requirement, along with detailed time logging, makes the company’s lack of trust in its employees impossible to ignore. Policies like this send a very clear message: leadership does not trust employees to act like professionals, and instead relies on surveillance and control to compensate for its own weak management. What makes this worse is the complete lack of empathy behind these decisions. The company shows little understanding of the realities faced by employees with families and responsibilities outside of work. A company that truly values its people does not treat them with rigidity, suspicion, and indifference. What is equally concerning is that employee complaints and concerns about these policies seem to be completely ignored. Leadership’s failure should not be blamed on employees not working hard enough. The problem is not a lack of effort from employees. The problem is poor leadership, lack of trust, and an inability to live up to the values the company claims to stand for. At this point, “be the best employer” feels completely hollow.