25 Aug 2016
Anonymous employee
Next Gear Solutions Response
9yFirst off, apologies for the tardiness of this reply. Thank you for taking the time to leave your feedback, and I'm sorry that your expectations weren't met in your employment at Next Gear. We take all feedback seriously, whether it's from GlassDoor, one of our internal employee surveys, or in a one-on-one meeting with managers or HR. We strive to be our best but know there is always room to grow.
To quickly address a couple topics: it's true we're still run somewhat like a start-up, but that is by design. As a company we place high value on innovation and being quick to adapt in an ever-changing technological world, and because of that commitment Next Gear is and always will be an entrepreneurial, fast-paced company. That doesn't work for all employees, so we're working hard to scrub our recruiting tactics to make sure all new employees want to work in a culture like ours. That sometimes means we hire from within our known circles of former colleagues and friends and in fact have a referral program that benefits current employees, but the hires are always qualified (sometimes overly so) and we believe our team is one of our strengths. I'm sorry you felt differently, and we'll work to make sure all employees feel included going forward.
In recent months we've made some significant improvements for our Atlanta-based team-- new executive hires, a great new Midtown office. We've also placed a high emphasis on tweaking and updating our development practices to match our culture. As we grow, we're making sure that we're always analyzing how we can do better, and we appreciate feedback like yours so we can ensure we're growing in the right way. Thank you for your contribution to Next Gear and good luck in your future.