Avoid this place - Support Nexcess Employee Review

1.0
1 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Free coffee? Not sure what else.

Cons

Dysfunctional management, zero training, dirty (shared) desks, workplace that looks like an abandoned warehouse, people smoking *inside* (there is no drug screening prior to employment..), always full parking lot, making fun/mocking people who are asking for help with technical issues, yelling/screaming is considered as an acceptable form of communication, and so on. There are a few nice people there as well, but with exactly one exception all of the people i spoke with did not enjoy working there. Unless you're really desperate or out of options, i would not recommend working there. On the plus side they do strive to provide excellent customer service, which is probably the only good thing about this company.

Explore other reviews about Nexcess

5.0
18 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Good team members and supervisors

Cons

Company continues to buy up and gobble up small companies, then says they cannot afford to provide raises due to covid

3
avatar
Nexcess Response
4y
Thank you for your review. We are happy to hear that you enjoy working with great co-workers - but bummed to see that you don't feel like we are investing in our employees. We recently completed a very positive merit cycle with our employees, where multiple of them have taken on new roles and opportunities within our brands. We have indeed been investing in a strategy to onboard companies whose products, services, and talent augment our product portfolio and help us innovate for our target market. It's a strategy that is helping us survive and grow in a consolidating industry. We have an open-door policy - and encourage you to reach out to your direct supervisor or HR with more details regarding your concerns.
3.0
21 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Good place to start in the hosting or Linux administration field. Some very great people work here that are willing to transfer immense knowledge if you are willing to learn. Free food, drinks, company swag, hosting, and server co-location. They will pay for some certification tests although you have to study on your own time. The insurance is now much better and the 401k plan matches 100% up to 6% of your salary.

Cons

Extremely poor to no training on the policy or technical aspects of the job. You are unable to trust management (don't trust management unless their promises are in writing). Culture is heavily based on cronyism/nepotism. Can be a high stress environment at times. Changes in management attitude/style could make this a stellar place to work, unfortunately some members are seemingly tenured or simply unable to be discussed.

7
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