Look elsewhere if you want a real experience....Archaic Systems and Old fashioned - Anonymous employee New York Life Employee Review

1.0
13 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New York Life offers good benefits such as medical, dental, 401k with company match, fitness center, cafeteria, Summer Fridays, bonuses based on performance and level, work from home policy, and career development courses. Depending on the department you are in, there are friendly coworkers and managers.

Cons

Jesus...more Cons than Pros......So Please think twice 1) All employees get paid for 37.5 hours not 40 hours. You don’t get paid for lunch 2)Promotions are very slow in certain departments. You have to switch to get promoted most of the time. 3)Company uses very olddddddd systems that are not even utilized at other companies (literally adds no value to your resume) 4)Management has a tendency to ask employees to “streamline” work but the work never gets streamlined. They add additional unnecessary work which then makes it twice as hard to get the work done 5)Some managers are very incompetent and create toxic work environments 6)Work can be redundant, overdone, and not valuable for a future job opportunity 7)I have met lazy people who dump work on others real quickly or find a way to “not work too hard” 8)They ask you to submit goals every year ( annoying) Please don’t apply or join if you are expecting to learn so much. Company rarely changes processes or systems.

Explore other reviews about New York Life

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great brand with high levels of training and support. Good work-life balance and supportive managers who don't micromanage. Benefits include good pay, decent PTO, tuition reimbursement, bonuses. Agents enjoy full autonomy over their schedule, the ability to work with clients they choose, and untapped commission potential. Training is strong, with clear advancement paths toward financial advisor and management roles.

Cons

Commission-only structure. Agents must generate their own leads with no real structure to daily activities.

5.0
9 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

Cons

You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

251
avatar
New York Life Response
9y
Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
See reviews by: Helpful|Rating|Date|All