Please read this before accepting the job - New Home Sales Consultant New Home Star Employee Review

1.0
8 Jul 2022
Recommend
CEO approval
Business outlook

Pros

My last review was removed, so I will post again; and continue posting until I am heard. Almost a year has passed since I decided to leave NHS and I still feel hurt, disrespected and taking advantage of. The builder that I worked for lost over 15+ employees and counting when NHS took over. Some of which were sales reps that have been loyal to the builder for over 20 years. Why did this happen? For starters, this company pays well below industry standard (NHS pays anywhere between .5-1.75% of the purchase price; industry standard is 3%). It is a commission based position, in which you will find yourself staffing a model home 5 days a week (including weekends) free of charge, in a community with limited inventory, and over priced product. You will spend most of your days praying someone will walk into your model and purchase a home, (new construction has become extremely unfavorable in recent years). Pricing is through the roof, and build times are 12+ months. And even if/when someone does buy… Here’s the kicker: You will not receive your commission until the home closes. Closing delayed 6 months? Client backs out of the contract last minute? No commission for you. They will tell you to take from the “draw” (I believe up to $3000/mo) to maintain your finances, except you will quickly become in debt to the company by doing so. Once your commission finally hits, your balance from the draw will be taken off the top. But does the builder care? Of course not, because when you realize how this position is a waste of your time, potential and energy - you will choose leave, as many do. What happens to your commission? NHS pockets it. I was constantly belittled and treated as if I was not valued, respected or appreciated. Management manipulates employees to think as if they have received the golden ticket in real estate; except each of the agents who chose to leave are thriving elsewhere.

Cons

In your free time, you will be required to spend hours building business plans, SAMI’s (events for your community and model) and watching training videos and answering pointless questions on “new home connect” to gain points and be ranked higher amongst your associates. This entire position is a competition, yet not everyone is given an equal or fair opportunity depending on the particular community that they are placed in. Some are much better than others with triple the foot traffic.

Explore other reviews about New Home Star

5.0
4 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is everything at NHS, which remains my biggest highlight. I’ve genuinely felt valued here from the start. It doesn’t feel like you’re just another number; there’s a real effort to recognize people and make them feel seen. Teams are supportive, and people actually want their peers to succeed. It’s an environment where you can grow while also feeling appreciated for your contributions.

Cons

Like any growing organization, there are occasional growing pains as the company continues to evolve. Processes and priorities can shift, but that’s also part of what comes with progress and expansion.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very comprehensive training. Opportunities for growth.

Cons

Corporate culture did not feel welcoming to all personality types. Pay is low to start.

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