If you want to work retail I can think of few companies that would be better to work for - Sales Associate New Balance Employee Review

4.0
9 Dec 2014
Recommend
CEO approval
Business outlook

Pros

respect for family and family time vacation time from day one If I was a younger person I could see myself trying to make a career with them

Cons

Having to stand an entire shift is just stupid, especially for a "foot health" company. Their loss prevention policies are stupid, focusing more on internal theft and putting the primary responsibility for LP on hourly clerks. Buy some cameras!

Explore other reviews about New Balance

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great employee discounts, friendly staff, and great management.

Cons

Salesy tactics and very slow during winter season.

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

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