2.0
1 Aug 2024
Former employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
Normal hours are reasonable, strict 9-5 with weekend and after hour coverage available with incentives. Snacks and coffee are abundant. Owner and Office Manager are good people.
Cons
Same as the other reviews here. The turnover is high, most Techs do not seem to last over a year. The veterans are very knowledgable but rarely have time to dedicate to training and the many different systems in place. There are too many systems in place to efficiently provide support in a timely manner. The administration systems are finicky, random time outs. If your working on a project you are constantly interrupted by calls or "Urgent" requests from client VIPs. The core team is too small.