NetDocuments is a technology company that doesn't know technology - Anonymous employee NetDocuments Employee Review

1.0
14 Nov 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are still some smart, dedicated people in the organization that really care about the company and it's employees.

Cons

NetDocuments management is a joke. They have no idea what they are doing, and they consistently spend too little money in Engineering to fix the many endemic problems that they have. Product Management does NOT trust Engineering, and it shows in many ways. Engineering has to come up with creative storytelling (lying) on certain tasks to be able to perform the most necessary refactoring to keep the product stable. They continue to make promises to customers that they don't keep. They would rather continue to ship new features than fix some of the many technological issues they have with their infrastructure. They recently laid off a number of people. This layoff seemed to be all about money and cutting cost, without any regard as to the knowledge or skillsets they were losing. This is just another company that is all about the all mighty dollar with no real regard for the people that work there.

Explore other reviews about NetDocuments

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Engineering leadership is top notch.

Cons

Lack of communication in the product organization and dependencies on dev ops slows teams down.

4.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Company is great and has its faults. Feel like the CS team is the only one quickly 'leveling up' but it takes a while to get ducks in a row. My experience has been pretty good, with usual frustrations. But after years in the legal industry and few years with ND, the OCSM is by far the best team I have ever worked with hands down. We are always busy but we support each other and the systems in place are pretty great, need a few fixes.

Cons

Executive leadership talks about making strong, well thought out decisions but maybe they're thinking a little too long. Feels like we are being talked at as I don't really feel a connection with them.

2
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NetDocuments Response
1y
Thank you for your thoughtful feedback. We're glad to hear your experience has been positive overall and that you feel supported by your team—especially within the OCSM group. We appreciate your insights around executive communication, UX challenges, and the partner training model. These are important areas, and we’re actively exploring improvements to drive clarity, streamline processes, and better support our teams. And thank you for highlighting your manager’s contributions—recognition is well deserved, and we’ll be sure that’s acknowledged. We truly value your perspective and the passion you bring to the team.
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