19 Nov 2015
Nespresso Response
10yHello – Thank you for your review and your comments. We are happy you are enjoying all the perks we have to offer to our employees.
We are striving to bring new product to market. In 2015, we launched 13 new coffees and new machines such as VL Evoluo and OL Latissima Touch. In 2016, we are planning to launch 9 new coffees and just launched OL Prodigio machine. At Nespresso, we believe innovation is at the heart of what we do.
In terms of internal communication, we are publishing a great deal of content on the Employee Portal including monthly sales dashboard, communications about business initiatives, and people announcements. We also share a lot of information through our weekly newsletters, which Boutique Specialists receive in a printed format. We recognize that we still have some opportunity and are working in 2016 to enhance the communication across the company including the retail organization.
Thank you for your feedback.
Guillaume Le Cunff
President@ Nespresso USA