customer service - Customer Service Nespresso Employee Review

4.0
30 Jan 2024
Recommend
CEO approval
Business outlook

Pros

lots of support from managers

Cons

pay is very low and you cannot live it

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your feedback with us and for recognizing Nespresso’s efforts in cultivating a comfortable working environment. We are determined to enable our teams to win with effective leadership support. Regarding the areas you see as cons, we're sorry you are not fully satisfied with your experience. It is unfortunate to read you feel the salary was low, as, at Nespresso, we strive globally to offer competitive salaries in every market. We encourage you to reach out to your HR team to discuss your concerns, so we can address your concern further. Wishing you continued success at Nespresso. Thank you.

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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