9 Mar 2022
Nespresso Response
2yHello Colleague,
Thank you for sharing your feedback with us. We are glad to know that you find your work interesting and flexible. At Nespresso, we are proud to offer our employees market-competitive benefits as a part of our Total Rewards package, which includes free coffee and other bonuses.
Regarding the cons you outlined, it is unfortunate to hear you are not satisfied with some elements of your experience, such as working hours. We attempt to find the accurate steadiness between the customer and business needs to provide a comfortable work schedule for our colleagues. Also, we strive to continuously review our salary structure to ensure it remains competitive within the industry. At Nespresso, we greatly appreciate the efforts of our employees in providing quality service, and it is disappointing to read you had some challenging customers.
We would like to hear more from you to look into your concerns. Please, feel free to reach out to your Line Manager or HR team.
Wishing you continued success at Nespresso.
Thank you.