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      Nespresso

      Engaged employer

      Nespresso reviews

      Great place! - Customer Service Representative Nespresso Employee Review

      5.0
      26 Jan 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work schedule and lots of support

      Cons

      Payroll and reimbursement process needs improvement

      avatar
      Nespresso Response
      4y
      Dear Current Customer Service Representative, Thank you for taking the time to leave a review on your positive time with Nespresso! I was glad to read you found a “flexible work schedule” and “lots of support.” Our flexible scheduling is a great example of how we actively encourage and implement ways of working to better support work-life balance. Regarding your advice to management, I’d like to better understand any areas of opportunity. I encourage you to reach out to me directly if you would like to discuss further. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

      Explore other reviews about Nespresso

      5.0
      5 Jun 2026
      Senior coffee specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people and great benefits

      Cons

      Hard to move up positions

      avatar
      Nespresso Response
      3w
      Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
      3.0
      25 Jun 2026
      Senior boutique specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Nice coworkers - Organized workplace

      Cons

      - Boring - Public facing nonsense

      avatar
      Nespresso Response
      1d
      Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We also take note of your comments regarding your overall experience in the role. We understand that customer-facing positions can come with unique challenges, and we continuously strive to support our teams and create an engaging and positive workplace. Your feedback is valuable as we continue to improve the employee experience. We wish you all the best in your future endeavors. Thank you.
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