Great pay - point of sale is a PoS - Boutique Specialist Nespresso Employee Review

3.0
12 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Salary, comprehensive training, free coffee/machine, pictolite is great (in concept, when it works)

Cons

Very up-selly. Point of sale/till system is atrocious and needs updating - causes so many problems that could so easily be resolved. Cashing up is done manually, employees have to keep their receipts for the day on a little clip.

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Nespresso Response
5y
Hello Colleague, We appreciate your feedback and review. Thank you for highlighting some of the pros of working with us such as the rewards package including the coffee benefit and our investment in training. We appreciate the comments on our PoS systems. We are constantly striving for continuous improvement, and we will pass your feedback to the UK team. Wishing you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
1d
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We also take note of your comments regarding your overall experience in the role. We understand that customer-facing positions can come with unique challenges, and we continuously strive to support our teams and create an engaging and positive workplace. Your feedback is valuable as we continue to improve the employee experience. We wish you all the best in your future endeavors. Thank you.
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