Amazing company, amazing product, wrong people. - Assistant Store Manager Nespresso Employee Review

4.0
7 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Super flexible with vacation, tons of opportunity for movement if you prove yourself as a hard worker. Great company with amazing morals and global values

Cons

Terrible at firing bad apples. Consistency in training, regulations, and communication lacks. Systems are very out of date and difficult to learn.

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Nespresso Response
5y
Hello Former Store Manager, We’re proud to offer competitive benefit programs and great perks, and we strive to develop and promote our talent from within. Our people are key to our success, many of our employees have grown with us by taking advantage of our many learning and development programs which include learning about our core values and sustainability initiatives. Our training team offers extensive training curriculum in effective formats that set our employees up for success. We also have introduced new ways of communicating on our internal social media platform, Workplace, which has been a great tool to help us communicate and engage with all our employees nationwide. Our technology tools have been undergoing updates as we’re always looking to improve. I see that you no longer work for Nespresso, but I’d like to invite you to contact me directly to discuss your points in further detail as I welcome your feedback. Thank you, Barbara La Rocca VP of HR, Nespresso USA

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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