Great company to work for - Retail Sales Associate Nespresso Employee Review

5.0
23 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Great products, good opportunities for advancement, great benefits.

Cons

Processes are sometimes too complicated.

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Nespresso Response
7y
Dear Former Retail Sales Associate, Thank you for your complimentary review, it’s great to hear that you were able to enjoy our benefits, coffee and career opportunities at Nespresso USA. We’re proud to offer competitive benefit programs and great perks, and we strive to develop and promote our talent from within. I’d like to point out that we do offer our coffee specialists a great training program which covers all facets of the business, such as our products, sales opportunities, and processes. Please reach out directly to me, if you’d like to discuss further, happy to listen. Best regards, Guillaume Le Cunff President & CEO, Nespresso USA

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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