Short but sweet - Outreach%2FDigital PR Specialist NeoMam Studios Employee Review

5.0
21 Nov 2021
Recommend
CEO approval
Business outlook

Pros

A company full of welcoming and warm people. Truly some of the best in the industry and I’ve never known a company have a stronger tone and message that they stick to with all their heart

Cons

I only had a few short weeks at NeoMam. After they decided to part ways, I was initially upset, but I now realise that it was right for both of us and just goes to show how sticking to your brand code or culture code is beneficial to everyone. Wish everyone there the best of luck

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NeoMam Studios Response
4y
Thank you for taking the time to review your experience as part of our team. It means a lot to read that you felt our team was welcoming and warm :) Parting ways with a new hire is always a very difficult situation to navigate, but as you say, it's a decision we make confident that it will be the best for everyone involved in the long run. We will continue to discuss this with candidates during the hiring process, and we will be clearer about the next steps once the decision has been made so everyone knows what to expect. We wish you all the luck in the world in what's next. We are honoured to have been part of your journey.

Explore other reviews about NeoMam Studios

1.0
27 Dec 2021
Recommend
CEO approval
Business outlook

Pros

They pay on time, which is a rarity and much appreciated.

Cons

I had an extremely negative experience freelancing for Neomam. I'm convinced that the company purposely writes vague briefs to trick freelancers into doing extra work. As a result, compensation is low. If you decide to freelance here, know that you'll be asked to make unrealistic changes and additions to projects. To make matters worse, requested changes are often contradictory and sometimes not even possible.

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NeoMam Studios Response
3y
I appreciate you taking the time to leave this review. We need feedback to improve how we work. And I'm sorry you felt we were manipulating the briefs to get you to work extra and that your hard work wasn't compensated accordingly. It is not unusual for briefs to change when we are working on the production of the content as sometimes what we hoped we would do doesn't match up with what we can in fact do. This requires us to adjust briefs and make changes on the fly, but budgets get adjusted too when these changes get signed off to ensure any freelancer working on the project won't need to absorb extra work without extra pay. Since you left your review, we have improved our briefing process to ensure every step is thoroughly tested and planned out. We have also allocated extra days to the different briefing stages to give time to every team lead to add as many notes, examples and wireframes as needed, depending on the complexity of the project. In addition to this, we have also adjusted our budgets for freelance specialists, increasing the pay rate across the board. Lastly, we have ironed out the internal testing and feedback stage to avoid multiple rounds of feedback, and we have built a process to bring edits in-house in specific cases not to overload freelance specialists when the edits needed are too many. We wish you best of luck in the future.
5.0
5 Feb 2018
Recommend
CEO approval
Business outlook

Pros

I've been freelancing as a copywriter with NeoMam on and off since last summer, but more regularly since November when I was made redundant from my full-time job. It's no exaggeration to say that this work has changed my life and saved me from financial meltdown when hard times hit. I've been doing freelance work in my spare time for a couple of years and mostly been paid peanuts, whereas NeoMam's pay makes me feel like what I'm doing is actually valued. They always pay on time and I've never had any problems in this regard, which is equally rare in the freelancing world. The projects are always interesting concepts that I enjoy researching and writing about and I've learned a lot both about the subjects and the process of creating powerful and insightful infographics through this work. Best of all, everyone I've dealt with is lovely, helpful, constructive in their advice and it's a pleasure to be a part of their organisation.

Cons

The only thing I could consider a downside is that after my first piece last summer, there wasn't any other work for a few months, but that's the nature of freelance work, especially when you're a new member of the team and they're still working out what your strengths are. That's a downside to every freelance job, so not a reflection on NeoMam.

7
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NeoMam Studios Response
8y
Thank you for taking the time to share your experience and your feedback. I'm very happy to read that the work means so much to you, we are very lucky to have you on our team. We are working on a more transparent way of sharing upcoming projects with freelance team members to help us set realistic expectations in terms of workload. Thank you for bringing that to our attention. It's brilliant to learn that you have enjoyed learning about all the different topics you've had to researched over this past year! One of our values is that we are curious about what we don't know and this is another example of team members living those values on a regular basis. Thanks again for your feedback!
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