Where to start... - Client Advisor Neiman Marcus Employee Review

1.0
17 Nov 2023
Recommend
CEO approval
Business outlook

Pros

The discounts are ok. If you love fashion, it's nice to see everything new roll in.

Cons

Demanding work environment with very little chance of success. I worked in the couture department and was expected to deliver above and beyond service in an environment that was horribly managed and painfully disorganized. You can't win. There is zero accountability. Higher management is useless. You will consistently be expected to complete tasks outside your job description without pay. You'll be expected to attend pointless early morning meetings without pay. Your commission will be negatively impacted weekly by their broken and unregulated return process. Customers are able to successfully return obviously worn and/or damaged pieces to the customer service desk long after the 30 day return period. Months or even up to a year later (happened to me) The customer service department couldn't care less and allows this to happen. Theses returns come out of YOUR PAY without warning if you were the one who made sale. I could go on for days. It's a literal disaster. The stock rooms are filthy, t's common to see a $5000 garment squashed or rumpled on a dirty floor. Limited sizes and inventory, which means you can't sell what you don't have access to. You'll work really hard and never make a dime. Don't waste your time.

Explore other reviews about Neiman Marcus

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee discount and free samples

Cons

A toxic environment where sales are almost zero because vendors are pulling their product off the shelf because their bills aren’t getting paid. They’re in the middle of coming out of a bankruptcy , if a client does come in, we usually don’t have the product to sell them ,only lines who are partially thriving is fragrance ! The hours are terrible. You get off work at nine and you’re expected to be back at 9:30 AM.

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