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Neilson Financial Services

Engaged employer

Wonderful company - Customer Service Advisor Neilson Financial Services Employee Review

5.0
23 Feb 2021
Recommend
CEO approval
Business outlook

Pros

The most I've ever felt appreciated in any role was at Neilson Financial Services. They truly recognise hard work and always provide opportunities for you to have more responsibility if that's what you wish. Colleagues were all friendly and welcoming to new starters. Great staff rewards and incentives for working hard. Was very sad to leave.

Cons

Can be expensive to park if you don't have an assigned parking space in the building, can be somewhat stressful at busy times - as calls can mount up on the board and turn red when not answered within 20 seconds. Sometimes off-putting if you were stuck on a call with a difficult customer/ query.

Explore other reviews about Neilson Financial Services

5.0
2 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One of the better sales environments that I have seen. Healthy competition between agents but still a sense of commonality and cheering on your coworkers. They have an R&R room to step away and take a break and the actual break room is far enough removed from the floor that you can really take time to eat and relax and not get sucked back in to work. The company is pretty diverse and the management team makes themselves available when needed. Expectations have increased on showing up on time and being professional but it still does not feel micromanaged but rather creates coaching environment. This isn't a sales job where you are pressured to crank out unrealistic daily numbers and get yelled at or worry about job security because of it. In fact turnover is refreshingly low. Pay is competitive and they make growth paths very clear.

Cons

With all the new growth things have become cramped but that will be fixed next month when we move to a brand new office. As with all start ups, sometimes technology and processes take awhile to catch up with the company but overall Neilson does a great job recognizing the issues and working to correct them.

4
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