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Navy Federal Credit Union

Engaged employer

Navy Federal Credit Union: An Employee's Experience and Insights - Anonymous employee Navy Federal Credit Union Employee Review

5.0
6 Aug 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Navy Federal is an employer that has an open forum, promotes a balance between work life and home, believes in proper compensation, and offers great benefits, including employer monetary contributions to fitness equipment and club membership, a wonderful health insurance plan with no co-insurance required for an individual or family, and additional benefits such as pet insurance, a workplace fitness center, and on-site medical staff. A further benefit is called PIP, or Partners in Performance, which is a percentage of each employee's yearly income that they get each year based on their yearly eval and the percentage of company goals that were reached corporately. Last year I received 4.5% of my annual salaray, which was just above average, which is a wonderful benefit. Navy Federal upper management values the people "down in the grass" as they put it by having an open forum for ideas called New Horizons. When an idea is researched and implemented, the employee who submitted it gets points which can be turned in for purchases. Points from one idea being accepted and implemented, for example, are enough to redeem for a small BOSE stereo or somethig equal in value worth a couple of hundred dollars. Also, I have grown more professionally at Navy Federal Credit Union than I have at any previous job because each supervisor I have has a management style that promotes a desire to work hard, but be part of a team with a common goal to help one another, and that is something that is not so common in todays cut-throat job environment. Perhaps part of the environment is the mission of the workplace: to serve our members who are commonly people on the front lines protecting our country and our way of life.

Cons

A downside is that I can not work from home, but that is the only negative I can think of. I have worked many places, and this is the first place I felt valued by my employer, and felt that I was recognized as an individual even though I do not work in a management role.

Explore other reviews about Navy Federal Credit Union

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance. Great benefits- 7% 401K match, 3% pension, $1K HSA match. 4 weeks vacation and 2 weeks sick leave. Discounted rate on mortgage or auto loan. Company really values tenure and employee retention. Hybrid schedule with 3 times a week for people leaders, 2 times a week for individual contributors.

Cons

Ver relationship-based. If you can't network, you likely won't have much upward mobility. Can be bureaucratic depending on your leadership.

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Navy Federal Credit Union Response
1d
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
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