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      Navy Federal Credit Union

      Engaged employer

      Navy Federal Credit Union reviews

      Good benefits, but disappointing shift in work policy - UX Designer Navy Federal Credit Union Employee Review

      1.0
      7 Apr 2026
      Ux designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, 401k, and pension

      Cons

      The recent change of the hybrid work policy from 2 to 3 in-office days per week is disappointing. Flexibility was previously a strong part of the company’s culture, this change feels like a step backward and has impacted work-life balance for many employees. The adjustment appears to have been implemented without sufficient transparency or clear business justification, which has affected morale. Many employees signed on and have structured their routines around the prior policy, and the change has created unnecessary strain. Leadership is out of touch, no parking spots so they're renting commuter lots not on the campus. Last fall the female VP on MSO bragged about how she doesn't worry about parking because she has a dedicated parking spot. How tonedeaf can one be..

      avatar
      Navy Federal Credit Union Response
      3mo
      Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations.

      Explore other reviews about Navy Federal Credit Union

      5.0
      7 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing benefits and work culture

      Cons

      None that I can think of at the moment

      avatar
      Navy Federal Credit Union Response
      15h
      Thank you for your input. We strive to listen and truly understand our team members’ needs and values, allowing us to deliver benefits, programs and perks that mean the most to them!
      2.0
      16 Jun 2026
      Mortgage loan processor
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay can be decent at times Met some great people

      Cons

      Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

      3
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