Pros
Continuity program is wonderful especially for spouses that have to move jobs because of their service member’s new duty stations. Many supervisors and department managers always strive to give their full support and guidance to their subordinates. The work culture is wonderful. Many employees have positive and lasting relationships. Employees understand that their main role is to serve the service members and their families. Many employees are military affiliated themselves l, so they know first hand what it’s like to be a customer in a military facility such as NEX. No tax and prices are reasonably better than the big box stores.
Cons
Hourly employees are underpaid, but the company tries to “make it up” by giving good benefits. But if you’re a military spouse, usually you don’t need medical benefits through work. The benefit programs work better for employees that have a non-military benefits. All departments are understaff; I mean, understaff. This is not surprising since there’s shortage on workers. Consequently, many employees are stretched-too-thin and have lots of extra, I mean, extra workload with multiple deadlines to meet.