Good company, needs lots of work - Supply Clerk Navy Exchange Employee Review

2.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are great - perhaps some of the best in the work force. Employees can shop at NEXCOM if they are civilian - meaning if they don't have a military ID (retired/active/reserved or military dependent ID.) Doesn't "shut-down" when the government does, as they are NAF and get nothing from Navy/US Government.

Cons

NFs are not paid as much as NA/NS ranks. Doesn't understand their customers anymore. HQ does not listen to the "lower" management They are not modernized - despite saying they are. Their hardware and software used in DCs and in stores is outdated. Can't compete with Wal-Mart, Amazon, and Target. Especially online. No real room for advancement. All of HR information is only accessible via work computers - can't access outside of work. HR is a revolving door in my region.

Explore other reviews about Navy Exchange

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Job itself is quite easy - Don't have to deal with full public - Health benefits are nice - Get access to tax free product. - Very generous time off/sick time compared to other companies

Cons

- Management can be difficult to work with and seems inexperience in the technology that the workers are using to do their jobs. - registers, scanner guns, payroll software, store technology in general feels very outdated by todays standers and make it difficult to do my job. -Taking time off is difficult because of how poor management is with operating payroll software. - Hardly any training for new staff. - People that need to be fired aren't let go, but people that do a good job leave because management doesn't do anything about it except file a report. - Constant rotating staff that seems to be never questioned why they're leaving. - Pay is insulting compared to other companies.

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