Whatever it had, it lost - Anonymous employee Navan Employee Review

2.0
3 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Navan (fka TripActions) was a place that, when I first joined two years ago, had all of the promise and excitement of a tech company that was starting to figure it out, and this was reflected by the intelligence and confidence of the leadership at that time.

Cons

Since the rebrand, there has been a fundamental shift. The excitement that was once so widely felt vanished overnight, replaced instead with an overwhelming sense of emptiness and dread. The leadership is callous and arrogant, the day-to-day employees are at the mercy of constant, unexplained changes and petty politics, and whatever competent managers there were have been replaced by people who don't listen and are too afraid of losing their own jobs to help anyone else succeed. I'm sure there are those at Navan who will continue to find success, but the company has not made winning feel fun in a very, very long time. It makes sense why turnover stays alarmingly high. Come work here, but only if you enjoy being micromanaged and are looking to develop depression.

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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