Lack of communication is concerning - Marketing Navan Employee Review

3.0
7 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Great, industry-leading product, smart directors and managers, fast-moving and ambitious plans. Good compensation Seems like they have the business plan and product to survive a recession

Cons

Strategy and direction change weekly, very poor company communication ESPECIALLY when big changes or announcements happen. Leadership likes to briefly skim over things when one of culture values is to lead with context. There is a reason there are no AMA-type sessions for leadership. Promotions are given out which is promising, but no clue what the process or requirements are for promotion. Management tries to set up processes to make team and company strategy more organized but it's never followed through or implemented properly. Teams are more concerned with speed and getting things out the door versus setting up processes to scale and be successful long term.

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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