A good product managed by a poorly run company that hid behind their amazing perks - Anonymous employee Navan Employee Review

3.0
9 Jul 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

TripActions actually has a great product, mainly because most competitors are stuck in the 90s. But TA has kept up with modern technology and design principles. They will for sure be a leader in the industry in the years to come as long as they do the bare minimum of keeping up with the times. Pre-COVID: - Free breakfast, lunch and snacks - Nice office space with a coffee bar manned by private baristas - Generous travel and wellness stipends - Most employees are very friendly - Free beer after 4PM - Free shuttle from CalTrain

Cons

Pay is a little lower than market value for a Palo Alto tech startup, but the perks really made up for it. But once COVID happened, about all the perks were taken away, which made it hard for the leadership team to hide their incompetence by distracting us with free food and drinks. What makes the product so good is the sleek design and incredible price model, but a lot of energy and resources are spent on building really useless features that only 1% of all users have even bothered to look at.

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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