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      Navan

      Engaged employer

      Navan reviews

      Avoid. - Anonymous employee Navan Employee Review

      1.0
      17 Apr 2020
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food and travel stipend.

      Cons

      Inexperienced leadership running a mediocre product. Zero care or concern for the employee population (as evidenced by the recent poorly managed layoffs). Even their external statement demonstrated how little concern they had for employees, by stating they were cutting “non-essential” costs, meaning a quarter of the population was non-essential. Politics and favoritism created an unfortunate atmosphere of competitiveness in which hard-working individuals that took on a large scope/breadth of work were continuously passed over for recognition or promotions while individuals who were singled out as favorites with a lesser portfolio of work were promoted and pushed to the next level.. The competitive nature stemmed from the culture of fear. People would come to work, then be gone the next day. It was a revolving door of people coming in and being fired (not including the people laid off). At the highest level, TripActions’ leadership lacked any appreciation or care for their employees.

      avatar
      Navan Response
      6y
      Thank you for the candid feedback. This was definitely hard to read as I truly believe that our people serve as the foundation for our success. While we did note that we cut “non-essential costs,” that was regarding costs cut prior to our layoffs associated with advertising and recruiting. Having to go through a reduction in force was not an easy decision and I know it’s impacted the lives of many great people who positively impacted our company, culture and product -- and who we’d love to work with again in the future when business travel resumes. We’re continuing to enhance our people and manager development programs to enable our employees to do their best work while growing their careers at TripActions. Our People Success Business Partners have also been partnering closely with our leaders to look at how we are promoting employees and ensuring we’re using a data-driven and equitable approach. That said, please know that my team and I are available at any time to talk through these concerns and find ways to continue to improve.

      Explore other reviews about Navan

      5.0
      28 May 2026
      Senior business travel specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

      Cons

      notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

      3.0
      18 May 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

      Cons

      Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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