Dying Culture, Never Paid AEs Fairly - Account Executive Navan Employee Review

1.0
25 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Genuinely the best teammates that I have ever worked with. We all had each others back, especially when management did not. At its peak, this company's culture was one where I loved going into work and selling this product.

Cons

Culture deteriorated once new C-Level management was brought in. The way our former CRO was suddenly demoted after years of injecting confidence in sales reps and WINNING should have been a red flag for where the company eventually is now - 350 people laid off. Just last summer the company opened an office which grew to 20+ employees. Now? Poof. Gone. The core values, including transparency, were preached weekly at All Hands Meetings. The layoffs were announced in the least transparent way possible, and my gut tells me that this was not the end of it. Even at SKO, our new CRO swerved around how commission would be re-structured. One last thing for anybody thinking of joining the sales team here. Ask how commission is paid out. If it does not immediately make sense, then that should be a red flag (as many people have written in reviews). You won't make money here. Go somewhere else that will value and maximize your talent.

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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