More cons than pros - Anonymous employee Navan Employee Review

2.0
26 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office, ok benefits, recent round of funding

Cons

The company has a serious void of competent people leaders. There are managers everywhere, but the title does not equate to competence. This starts from the very top. The co-founders are neither inspiring, nor good leaders of people. Their respective orgs are run more out of fear than hiring solid people and trusting their decisions. A culture of blame certainly exists. Certain departments are completely devoid of leadership and managers are pulling the rope in all different directions, then changing course on a regular basis. Overall, the company seems to be doing ok from a business perspective despite the internal mess. It’s hard to imagine this continuing as the company gets bigger and bigger and these issues are magnified.

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Navan Response
7y
I appreciate you taking the time to share your feedback. Our culture is a huge part of who we are at TripActions and we fully recognize that having great managers is critical for a company growing as fast as we are all around the globe. We recognize that things can get crazy at a hyper-growth startup, but that's never an excuse for ensuring our managers are the best they can be across the board. I'm thinking through some new programs that we can run to better support our managers and leaders and would love your input. If you're open to chatting live, please don't hesitate to reach out!

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5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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