Be warned - Personal Lines Sales Agent NavSav Employee Review

1.0
5 Aug 2024
Recommend
CEO approval
Business outlook

Pros

2 months ago, NavSav rating was 2.5 stars from previous employees reviews. Now, the rating is 3.9? Evidently, NavSav powers-that-be decided to put in a bunch of faux reviews to increase their ratings.

Cons

Everything. They buy independent agencies & do not fully staff them. There wasn't even a secretary or CSR to handle incoming insured traffic. A fully staffed agency of 7 (with previous owners); after NavSav bought it, they all left except for 2 employees. 2 agents doing the work of 7 agents. Every day was a nightmare aka struggle. Constant barrage of elderly insureds (needing extra insurance help as they do not use technology) & no one to man the front desk. I couldn't even get up to go to the bathroom without having an insured in my office. This is ONLY the icing on the cake. It gets worse from there. A LAUNDRY list of problems, some which are pretty serious. Honestly, the absolute worst place I have ever worked. And that includes my high school, college jobs.

Explore other reviews about NavSav

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great managers, fantastic owner, good culture!

Cons

I haven’t run into any cons

1
1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The local coworkers are great people surviving a toxic, mismanaged system together.

Cons

Out-of-state corporate executives (TX, LA, MI) hold absolutely no resident Florida licensing, yet they micromanage a market they completely fail to understand. Local leadership is entirely unstable—the previous Florida Hub Leader left the organization for the second time in a short window. ​Training is completely non-existent because the corporate trainers are located out of state and are entirely clueless about the unique complexities of the South Florida Tri-County market. Operationally, the agency spends zero dollars on actual leads or marketing strategies, forcing producers to rely solely on system infrastructure like EZLynx while carrying the entire burden of production under sweatshop pressure. Furthermore, management lacks the core knowledge to train CSRs on how to properly cross-sell accounts to support the sales team. Unrealistic expectations, high stress, and constant turnover.

1
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