Pros
Some good people trying to keep the company afloat.
Cons
Denial by upper management to see what the problems are that has exacerbated the death spiral over the past year. Clients are leaving at a fast pace. Some serious errors in judgment during the growth period has only added to the internal problems already present at that time. There was no best practices or job flow process in place to accommodate the work flow and this led to a feeling of unprofessionalism and unnecessary amount of time to complete assignments. Unwillingness by management to adapt to the situation created a negative environment throughout the agency. Some in middle management were not highly qualified for their job titles and doubling up on certain duties to save money did not help at all. The new office space is beautiful but became a monument to magical thinking as the space was doubled with no one to fill the seats. I have doubts about the future of Natrel.