Work you to death - Customer Service Representative (CSR) Nationwide Employee Review

1.0
23 May 2025
Recommend
CEO approval
Business outlook

Pros

The benefits and that’s about it. Which the benefit would be a pension starting after year 3 but not worth it.

Cons

People always say their culture. Well I think it’s a negative and people go back to NW. I think people in higher up positions think they are better than everyone else. My team lead had VERY awkward conversations about political things and make lesbian jokes to me all the time because I’m gay. I was told I should go to a supervisor about it but did not want to create that.

Explore other reviews about Nationwide

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

We can wfh 3 days a week

Cons

Upper management likes to make organization changes frequency

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture is great, it feels like working with family. I have a good work life balance.

Cons

The pay could be a lot better as the world gets more expensive our pay should reflect that.

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