IT - where careers go to die - IT Director National Grid Employee Review

1.0
15 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Great benefits. The farther away from the flagpole you are, the more relaxed it is, but also the less your input is listened to.

Cons

I've worked with and in most departments in the company, and IT is by far the most dysfunctional and out of touch. Those in leadership positions are more focused on protecting their jobs and building empires than working together and listening to employees (completing less than half of projects committed to with regulators each year, and being complacent with it, is just one symptom of a major problem). Promotions are based on proximity to Waltham and who you know, not performance. Good employees are often rewarded with higher workloads and more difficult work, while weaker employees are allowed to do less and keep their jobs. Major disconnects and distrust exist between Waltham and other offices, and between IT and the business (IT isn't even allowed to manage their own budget). It's common knowledge within the company that advancing your career requires getting out of IT within 5 years. UK IT leadership is more progressive, open to suggestions and listening to employees, while many US IT leaders give lip service to innovation, trying to stifle communication and collaboration.

Explore other reviews about National Grid

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I cannot say enough about how great a company National Grid is. I’ve been here for over four years, and there is truly a culture where employees are encouraged to share their voices. The company regularly conducts surveys to understand how employees are feeling, what they need, and what matters to them... and then transparently shares the results with everyone. I have never experienced this level of openness with any other employer, and I know that none of my friends or family have had similar opportunities. It says a lot that so many employees want their family members to work here as well. Working at National Grid is more than just a job, it’s a lifestyle, and there is a strong sense of pride in being part of the organization. As a woman, I am proud to be part of this “brotherhood” and have never felt that this is a male‑dominated space. There are many opportunities across the company, from field operations to management, depending on your interests. Compensation is competitive and rewards both experience and performance. Remote and hybrid work are sometimes an option, which to me shows a level of trust and respect for employees. I only wish I had joined earlier in my career.

Cons

I do wish there were more opportunities available in Western New York. Many roles seem to be concentrated in Central New York, Eastern New York, or downstate, and it would be great to see additional positions (for others to join the company) closer to home in WNY.

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