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National General Insurance

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Good pay and training - Claims Adjuster National General Insurance Employee Review

2.0
16 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good pay and training for the most part. Mid-level Management tries their best to make it a great place to work but upper management's metrics and expectations keep it from being a great place to work.

Cons

More work than any one person can do. Metrics that are next to impossible to meet. NO work life balance whatsoever! When you are not working, you are constantly worrying about what the next day will hold. You are constantly yelled at by customers, agents, and claims vendors.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto Health benefits Work remotely Shift flexibility ( even though you have to bid the whole department for a specific shift or swap) Holiday Pay Pension after 3 years

Cons

Low insulting pay Extremely high call volumes Overwhelming workload with something new added every few weeks. High stress with no real relief Weak management and organizational structure Unattainable metrics and adherence systems Constant changing job requirements and expectations

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