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National General Insurance

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Not Worth It - Quality Assurance Analyst/Underwriting Review Specialist National General Insurance Employee Review

1.0
6 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Great coworkers, very lax PTO policy, flexible schedule

Cons

My company was bought by National General and the workload quadrupled but the pay remained the same. National General employees at other locations performing the same role are paid thousands more. Starting pay at my location is $12 an hour. They max out your workload every month so the workload is unattainable. This place is a sweatshop. If you're competent, they take advantage of you and give you more difficult work but without a pay increase or any other benefit to you. The raises here are a joke. You cannot complain about anything or it will affect your monthly review, which affects your tiny raise. So you have to take everything they dish at you with a smile on your face. Management is unorganized and makes changes that were not well thought out and it falls back on you. Training is insufficient and rushed but you are penalized if a mistake is made. They don't treat you like a human and expect you to behave like a Stepford wife. I wouldn’t recommend this job to anyone. Only work here if you’re in between jobs and desperate.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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