Pros
Doing your best to help vulnerable people, get them access to funding and supports they need. Meaning in work, interesting and challenging.
Cons
Ridiculous workload, staff burnt out, staff breaking down in the office crying or walking out, walking around like zombies, going on stress leave and comcare. Workload not able to be completed in the day unless short cuts are taken (to detriment of clients) or hours of work done at home. Staff that don't do the extra work at home to get it done or take short cuts (not putting clients first) are micromanaged and performance planned until they leave. Working at the NDIS means many staff will develop psychological issues, depression, anxiety and burnout. Dreadful place to work. Also rampant favouritism and lack of transparency in promotions.