You were a punching bag - Switchboard Operator NHS Employee Review

2.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good team who were supportive and welcoming

Cons

Highly stressful job with little training and rubbish pay. The team was good but other departments, patients and relatives were awful. You got blamed for everything despite most things being out of your control. You were a punching bag for everything. Its a emotionally and mentally draining job.

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5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Bay and status to be bad boi

Cons

too much burcrapcy there in work

4.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great sense of purpose and meaning in the work. Colleagues are genuinely dedicated and supportive. Good variety of tasks day to day, and you gain a wide range of clinical and interpersonal skills quickly. Job security is a major plus.

Cons

Staffing levels are often stretched thin, which puts pressure on everyone. Pay hasn't kept pace with the demands of the role. Management can feel disconnected from frontline realities, and communication from the top down is inconsistent.

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