Worst company to work with in 10years - Customer Service Representative NEXT Employee Review

1.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Nothing Honestly, the only “pro” is that you get a paycheck at the end of the month.

Cons

• Pay is terrible. We’re on minimum wage, and even the cleaners are paid 5 pence more than us. • Breaks and lunches are run like the military – strict, timed, and not at all humane. • Zero care for employees’ mental health. If you’re struggling, management just tells you to “deal with it.” • If you try to go the extra mile or help the company, you get punished instead of appreciated. They truly don’t care about you. • Forced overtime isn’t explained properly, and when it happens you basically have no choice. You even have to fight for your own holidays. • They expect you to work at lightning speed, but their outdated and slow system makes it impossible

Explore other reviews about NEXT

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Money is super good always

Cons

This does not let me do less than 5 words

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and role

Cons

Hours can be a little long

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