Tier 2 SMB Technical Support - Tier II SMB Tech Support NETGEAR Employee Review

1.0
5 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Good experience, great colleagues, good local management.

Cons

Almost no benefits or perks, the break room is so small it may as well not exist with only a single seat for 30+ people. Upper management listens to problems but never acts on them, so problems never get solved. You will not feel like a valued employee, and most people are counting the days untill they find a better job so they can leave. Sales staff next door look down on support staff, leading to a bad atmosphere.

Explore other reviews about NETGEAR

5.0
1 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work environment and also interesting work

Cons

Nothing really experienced was good

4.0
31 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Learn about computer networks and have opportunity for automated testing

Cons

Not that much coding, mostly manual testing

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