Good short term employment. - Auto Parts Sales NAPA Auto Parts Employee Review

2.0
27 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Schedule flexibility is about the best and only benefit you'll receive other than the employee discount without serious negotiations with your store manager or the owner of the store.

Cons

There are several cons but I'll only list a few that I've personally experienced: management makes special concessions(nepotism)to top selling countermen despite their involvement, or lack thereof, regarding merchandising/stocking; minimal opportunity for advancement, and regularly dealing with ignorant/disrespectful cistomers, and no benefits are offered in the door as an employee. Also, sales comissions were removed because a few fellow employees refused to do anything but work the parts counter and answer phones.

Explore other reviews about NAPA Auto Parts

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Steven is a great manager and is fun to work with.

Cons

Some cars don't have air conditioning

3.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

At the time of writing, I have worked for Napa for 9 years. I can say with a great deal of experience that the fellow employees will make your day. Easy people to work with all around. Something about the shared struggle of working for NAPA will really bring a group of folks together. Customers who come into a NAPA come for a reason. I find this to be a much different experience from other auto parts stores. Customers know what they are talking about, and that makes the job all the easier. Hours are consistent almost to a fault, but you will ceratily get at least your 40 hours.

Cons

When I first started with NAPA, they genuinely cared about their employees(gift cards on bday, anniversary lunch, anniversary gift, holiday bonuses, company-wide holiday parties). That is all gone. All management you will have personal contact with has ZERO authority to do ANYTHING. Do not expect a merit-based raise, or even a yearly raise(no raises in 2 years despite $2.3B in net profit for 2025). It seems to take an act of god to fire employees who literally do not do their job. DO NOT CLIMB THE LADDER. The higher you get in this company, the more you will regret it.

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