It feels like working in a sinking boat - Trainer N26 Employee Review

1.0
19 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Free soft drinks, beer, coffee

Cons

An entire department (Customer support, as well as Training/Coaching) ruled by chaos. Team leaders and managers act like busy puppets in the hands of directors with no vision nor long-term strategy. Workload and tasks are decided, in the best scenario, on a weekly basis, while the amount of rensposibility and freedom given is close to zero.

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N26 Response
6y
Hi. Thanks for getting in touch and sharing your experience. We have recently introduced a strategic global workforce management team to support our colleagues with better and more consistent work schedules. We hope you have been able to see and experience the positive outputs of this work. If you’d like to keep the conversation going and discuss anything further, the People team is here for you and happy to chat. Please get in touch. Thank you.

Explore other reviews about N26

5.0
13 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Great product and design and team is worldclass

Cons

more focus on understanding customer needs

5.0
21 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small team in NYC working on bringing N26 to the US. Flat team structure (no bureaucracy or painful hierarchies). Open lines of communication and instant feedback loops. Everyone is extremely smart and driven towards a common goal, and we also enjoy each other's company both in and out of the office. There's also respect for having a life outside of work and a good sense of balance. Huge opportunity to take on as much work as you can handle and drive your own workstreams and outputs. I've found that my scope of responsibilities is quite large, and since joining, I've broadened my skill-set significantly in areas I wanted to expand upon.

Cons

Coordination with Berlin can be difficult at times given time zones and hypergrowth there. Nonetheless, people always are willing to help out and make themselves available when needed. Small team size as of now means fewer hands to help with all that needs to get done. That said - plenty of opportunity for new joiners to take on key tasks and responsibilities as we continue to grow the team

32
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N26 Response
7y
Thanks for sharing your feedback with us and your experience of working at N26.
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