Customer Service - Customer Service Representative Musicnotes Employee Review

5.0
1 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Excellent Training and wonderful mission for a company. Musicnotes is one of the few ethical companies that one may work for, knowing that they are making a positive difference in the world.

Cons

Tech Department does not resolve root causes to customer complaints/inquiries, so the same scenarios occur repeatedly.

Explore other reviews about Musicnotes

5.0
26 Dec 2023
Recommend
CEO approval
Business outlook

Pros

nice people Madison is great

Cons

there is a lot of snow there

1.0
2 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There have been a lot of good people I met there over the years. Sadly most have left or are leaving the company

Cons

An obviously declining company. Had been thriving for many years. However, recently the previously retired and out of touch owner stepped back in and has been firing people left and right to push her own new agenda. There are new competitions in the industry that are doing things much better and Musicnotes couldn't keep up anymore. Ownership is attempting some last-ditch efforts to boost valuation of the company back to it's glory days so they can sell the company and retire. They have no concern for the casualties along the way. It's all about money. I really wouldn't recommend this company anymore unfortunately. It's a ticking time bomb.

4
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