Some Give and Take - Anonymous employee Mud Bay Employee Review

4.0
14 Sept 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Education to improve the lives of our furry friends. Meet lots of like-minded individuals. Get to see and play with customer's pets. Most leadership seem to care about individuals' wellness.

Cons

Acts too much "in the grey". Some things should be black and white when operating a business this large. Flexibility is good to a point. Benefits are extortionate. Doesn't contribute anything to 401K Supported BLM at the beginning, then made all stores take BLM signs down as it was too politicized.

Explore other reviews about Mud Bay

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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