Pros
When I was at Mous, the people were genuinely great. The People team at the time did an excellent job recruiting individuals with shared values and strong work ethics, which created an enjoyable and collaborative working environment. The Product team is incredibly talented and has consistently delivered impressive, well-designed products. It’s unfortunate that more people won’t discover the brand’s potential because the leadership team lacks direction. This is reflected in the company’s repeated need to crowdfund year after year, despite being an established business that should have stronger financial stability and growth by now.
Cons
Leadership—particularly the CEO (JG)—shows clear favouritism toward a particular profile: white males with private-school backgrounds. There are multiple examples of hires fitting this description who progress rapidly through the company, receiving roles and promotions despite having significantly less relevant experience than others. The gender balance has shifted for the worse. Many women have left, and it’s not surprising why. As a woman, progression is extremely limited; you are far more likely to be held back than developed. Career growth feels reserved for those who fit the CEO’s preferred demographic. The culture of idea-sharing that once existed is gone. The Content team, led by one of JG’s favored individuals, receives seemingly unlimited resourcing, while the rest of the business is expected to achieve increasingly demanding targets with minimal support. This imbalance removes any sense of satisfaction or motivation from roles that were once fulfilling. Benefits are minimal. Maternity support is as basic as it gets, and bonuses are tied to unrealistic targets that were never likely to be reached.