A great company that took a sharp nose dive - Anonymous employee Mopro Employee Review

This company is a sinking ship. There has been multiple rounds of layoffs and clients are still leaving by the boatload. The new platform being pushed on all new clients is hardly finished, breaking more frequently than not, while being a poor fit for some larger clients (causing frustrations and pain points with the clients on that platform). I felt like I didn't have the tools needed to handle my customers which resulted in more upset customers. The staff left can be described as the skeleton crew of the skeleton crew, some people absorbing 4 or more roles creating an excessive amount of work. The stress levels are making employees sick and making coming to work an unhappy experience. Deadlines given are unrealisitic, and if you think you're getting a yearly raise you can pretty much forget it. There has also been no room for internal career growth for almost a year now. Feedback provided to management gets tossed to the side. Even though the "new" current platform is very broken, management is focusing on new features and additions instead of fixing what is broken.