Completely rudderless and clueless senior leadership. - Account Director Monks Employee Review

1.0
20 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Despite the chaotic nature of the senior management, there are some truly wonderful, talented and brilliant people (who deserve better).

Cons

The preceding negative comments speak volumes and are pretty resounding. If you look behind the razzamataz, glitter and slick LinkedIn animations, you’ll see a toxic sweatshop, and chaotic cul-de-sac of a work environment. Senior management are more interested in getting cash through the door (by any means necessary) without any forward planning or genuine provision for the impact on the mental health of their employees, a common phrase used amongst colleagues was, “Building the plane whilst it’s in the air”. Management and HR would prefer to bury their heads in the sand and then bury you with the grimly predictable mess that comes with it, (reactive and chaotic work practices, pressure and ultimately disillusioned and departing clients). It’s groundhog day for impending account implosion and I lost count of how many great colleagues came and went because of it. Monks are completely expendable and personal trauma is treated with performance reviews and being told to “pull your socks up”….nice touch, truly. It's quite embarrassing how often “wellness” is preached without any follow through. If management polled the employees there, they should ask them if they’d rather: A: Have a creatively passionate, genuinely supportive working environment and management that provides them with the structure to succeed in their roles and progress in their careers. OR: B. Get to stroke a Pomeranian once every two weeks (true story). I wonder what they’d choose? 🧐 Decide what’s important to you.

Explore other reviews about Monks

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

great place to work often

Cons

not ideal break time options

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team members who are in the weeds

Cons

* Low pay and lack of career progression. Last year I had my first raise in years but it was a VERY small increase that hasn't improved my quality of life unfortunately. This year they pushed the merit increase by half a year. There isn't a doubt among all of colleagues that this is an intentional move to get more folks to quit / save money. * High employee turnover. * Multiple waves of layoffs and departures since 2024. Lack of communication and planning around layoffs leads to us having to figure out solutions on the fly and it honestly does not seem like that leadership cares about how these layoffs are affecting the CURRENT business. * Rotating door of Execs who have no idea what's going on in the ground. We're just treated like numbers on a spreadsheet.

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