Good colleagues but poor management and instability - Anonymous employee Modulr Employee Review

1.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with some good people who know what they’re doing

Cons

A whole lot of shambles really. Poor management right from CEO and top management. Things don’t work from processes to systems, using under-qualified people for serious roles. They don’t listen to feedback even though they come in your face asking for feedback every quarter, instead they gaslight you. Not at all a good place to work. Be careful as it’s a one man business!!! and you can get fired anytime for no reason. Massive random layoffs and constant change in strategy and direction which shows executive team have no clue and likely financial strain. Compared to peers they still can’t find their feet and goes to show how poor management is. As a serious professional you really don’t want to be at Modulr

Explore other reviews about Modulr

5.0
17 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Exceptional Team of smart and dedicated people Outstanding list of supportive Customers Global Reach Extraordinary Technology platform that Scales

Cons

Fast-paced, constantly evolving environment High expectations and ownership early on — junior staff are given lots of responsibility, which can be rewarding but also intense Surrounded by high-caliber talent — working with smart, driven people raises the bar Opportunity to make an impact — if you’re proactive, your work will matter

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Modulr Response
11mo
Thank you for your fantastic review. We’re thrilled to hear that you’re enjoying your time at Modulr and feel energised by the team, technology, and global reach. We’re proud of the smart, dedicated people who make Modulr what it is, and it’s great to hear that our platform and customer partnerships are making a strong impression. Your feedback on the fast-paced environment and early ownership is really valuable, we know it can be intense at times, and we’re continuing to explore ways to support our teams through clear communication, structured onboarding, and leadership development. We also appreciate your advice to keep communicating our vision and global goals - it’s something we’re committed to doing consistently as we grow. Thanks again for sharing your experience.
1.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The best people to work with - most of which were victims of mass layoffs

Cons

The recent layoffs obliterated the little trust we had left in leadership. Most of the best people in the business were let go, and those remaining are now expected to absorb already impossible workloads while leadership continues to change strategy every week. They seem to have discovered AI so apparently we don't need people anymore. The commercial and operations teams were already under immense pressure before the cuts. With less people, customers are definitely going to receive even worse service than they already have been. The layoff announcement itself was one of the most cold, impersonal, and tone-deaf displays of leadership I've witnessed. They broke the news with an AI written speech with no accountability. Great going! Morale has never been flatter and the talented ones left at the company are voluntarily deciding to quit, because why wouldn't you? Modulr is unstable, directionless, and disconnected from reality. Senior leadership has managed to gut teams, overload the people who remain, and drive away talent in one spectacular own goal. If you're looking for stability, competent leadership, or a company that values its people, look elsewhere.

5
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