Customer Support - Customer Advisor ModSquad Employee Review

4.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

They are very nice as a company and the project I work with is very good

Cons

They do not increase the salary, you can try every month to get an extra bonus but the hourly rate is 5.5 USD

Explore other reviews about ModSquad

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

Cons

As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, at the time at least

Cons

The pay was basically dictated by region.

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